At Shaya Trek, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our website and services.
1. Information We Collect
When you interact with Shaya Trek, we may collect the following types of information:
- Personal Information: Name, phone number, email address, shipping address.
- Order Information: Details related to your purchases and delivery.
- Communication Data: Emails, inquiries, and feedback you share with us.
We do not collect any payment information, as we only offer Cash on Delivery as our payment method.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate updates related to your purchase.
- Improve our customer service and website experience.
- Send promotional offers or product updates (only if you have opted in).
3. Data Protection
We implement reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. Your information is used solely for order fulfillment and direct communication with you.
4. Sharing of Information
We do not sell, trade, or share your personal data with third parties, except for logistics partners directly involved in delivering your orders.
5. Your Choices & Opt-Out Rights
You can opt out of promotional emails or marketing messages at any time by:
- Clicking the “unsubscribe” link at the bottom of our emails, or
- Contacting us directly at [email protected] with the subject line “Unsubscribe”.
If you’d like to request access to, update, or delete your personal data, you may also contact us at the same email address.
6. Cookies
We may use cookies to enhance your browsing experience. These cookies help us understand website traffic and usage patterns.
7. Policy Updates
We may update this Privacy Policy from time to time.
Contact UsFor questions or concerns regarding this Privacy Policy, or to request opt-out of communications, please contact:
📧 [email protected]