Terms & conditions

Welcome to Shaya Trek! These Terms and Conditions outline the rules and regulations for using our website and purchasing our travel products.

By accessing this website and placing an order, you agree to be bound by the following terms. Please read them carefully before proceeding.

1. General Information

  • The website is operated by Shaya Trek.
  • We reserve the right to update or change these terms at any time without prior notice.

2. Products and Orders

  • All product descriptions and prices are subject to change without notice.
  • We strive for accuracy, but we do not guarantee that descriptions, colors, or other content are error-free.
  • Orders are subject to availability. If a product is out of stock, we will notify you and may offer a similar item or refund.

3. Pricing and Payments

All prices are applicable taxes unless stated otherwise.

  • We offer Cash on Delivery (COD) as our primary method of payment.
  • Once the order is placed, you are responsible for accepting and paying for the item upon delivery.

4. Shipping and Delivery

  • Orders are usually processed within 1–2 business days.
  • Delivery times may vary based on location and logistics partners.
  • We are not responsible for delays caused by courier services or unforeseen events.

5. Cancellations and Returns

  • Orders can be canceled within 12 hours of placement by contacting us at [email protected].
  • If you are not satisfied with your purchase, you may request a return within 7 days of delivery (only for unused items in original condition).
  • Return shipping costs are the customer’s responsibility unless the product is damaged or incorrect.

6. Intellectual Property

  • All content on this website (text, images, logos, design) is the property of Shaya Trek and may not be copied, used, or distributed without written permission.

7. Limitation of Liability

  • Shaya Trek shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
  • We do not guarantee uninterrupted or error-free access to the site.

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