At Shaya Trek, we are committed to delivering your travel products efficiently and reliably. Please read our shipping policy to understand how and when your order will reach you.
1. Order Processing Time
- All orders are processed within 1–2 business days after payment confirmation (excluding weekends and public holidays).
- You will receive a confirmation email with tracking details once your order is shipped.
2. Shipping Time & Delivery
Estimated delivery times:
- Local/within city: 2–4 business days
- Other cities/regions: 3–7 business days
- Remote areas: Up to 10 business days
Please note: Delivery times may vary due to courier delays, weather, or holidays.
3. Shipping Charges
- Shipping charges are calculated at checkout and based on order size, weight, and delivery location.
- Occasionally, we may offer free shipping promotions.
4. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) on all eligible orders.
- Please ensure someone is available to receive and pay for the parcel at the delivery address.
5. Delays and Issues
- While we strive to deliver on time, Shaya Trek is not responsible for courier delays once the package is handed over.
- If your package is significantly delayed or goes missing, contact us at [email protected] with your order number.
6. Address Accuracy
- Please double-check your shipping address at checkout.
- Shaya Trek is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Need Help with Your Order?
For shipping questions or tracking help, please contact us at:
📧 [email protected]